‘If you need to read up and find out information and you don’t want to ask your mum or dad, or you live in a rural community…. you can come in here.’
‘Libraries are a little bit more relaxed. You’re not committing yourself. You’d feel more confident to go there – it’s not as if you’re walking into a classroom’.
Envisioning the library of the future Phase 3: Understanding what people value about libraries, Arts Council England