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Developing principles for working with young people in libraries - tender
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2. Talking to your customers
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Volunteer Reading Development training evaluation
Single Sign On: Pilot evaluation
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Reading Offer presentation
Developing a children and young people’s strand of the Universal Health Offer
Invitation to tender for Universal Offer review
Certificate - Making the Most of your Library
Cultural programming in libraries
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Culture Offer presentation
Single Sign On: A guide for libraries
The Universal Learning Offer - An overview
Public Libraries Universal Culture Offer summary report
Digital leadership skills horizon scanning report
Reading Well case studies
Digital Leadership Skills overview report
Universal Culture Offer - An overview
Essential Digital Infrastructure for Public Libraries in England
Essential Digital Structure for Public Libraries in England: Appendices
Public Libraries Universal Culture Offer report
Children's Library Journeys report
Review of reader development activities and training needs
Development of the Universal Learning Offer - Summary report
Six Steps Promise
Reading Well evaluation October 2017
Universal Health Offer infographic
The Experiential Library - The future of family learning
Universal Culture Offer brochure
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Our manifesto
Massive open online courses (MOOCs)
Arts and culture terms and definitions
Libraries Connected report template
Developing a children and young people’s strand of the Universal Health Offer
Universal Culture Offer - An overview
The Universal Learning Offer - An overview
Nominating someone for a Queen's honour - a guide
The Experiential Library - The future of family learning
Review of reader development activities and training needs
Library strategy template
Reading Well evaluation October 2017
Development of the Universal Learning Offer - Summary report
Essential Digital Structure for Public Libraries in England: Appendices
Digital Leadership Skills overview report
Public Libraries Universal Culture Offer report
4. Promotions
Digital leadership skills horizon scanning report
Annual report 2016-17
2. Talking to your customers
1. The customer experience
Public Libraries Universal Culture Offer summary report
3. Maintaining good stock
Volunteer Reading Development training evaluation
Children's Library Journeys report
Single Sign On: Pilot evaluation
Single Sign On: A guide for libraries
Essential Digital Infrastructure for Public Libraries in England
Seminars and events
Creative Futures: Digital Solutions brochure
#Whatsyourstory, Alison Millar
EU Public Libraries, Hannah Thominet
Using spaces and collections by Andrea Winn
Building on our past for a stronger future
Michael Ellis, Minister for Libraries
Welcome from Neil MacInnes
Single Digital Presence by Liz White
Future Workforce, panel session
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Annual report 2016-17
Our manifesto
Recruitment and tenders
Trustee recruitment pack July 2018
Invitation to tender for Universal Offer review
Developing principles for working with young people in libraries - tender
Branding
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Libraries Connected word template
Brand guidelines
Libraries Connected report template
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