Looking for evidence or inspiration?


Check out our comprehensive resource library and use our filters to find what you need.

Universal Library Offers

Universal Library Offer Framework


The Universal Learning Offer - An overview


Tender pack: Culture and Creativity training module


4. Promotions


Digital Journey: Somerset


Health and Wellbeing Offer icon


Digital leadership skills horizon scanning report


Universal Library Offer mission and strategic statements


Single Sign On: Pilot evaluation


Universal Offers Calendar 2019


Get online Newcastle


Public Libraries Universal Culture Offer summary report


Reading Offer presentation


Culture and Creativity Offer summary


Universal Health Offer infographic


Aurasma


Digital support for job seekers: Stockport


Information and Digital Offer icon


Development of the Universal Learning Offer - Summary report


Culture Offer presentation


Reading Offer summary


Volunteer Reading Development training evaluation


Universal Culture Offer brochure


CamJam EduKit robotics worksheet


The Digital Citizen Project: Northern Ireland


Public Libraries Universal Culture Offer report


Massive open online courses (MOOCs)


Health and Wellbeing Offer summary


Cultural programming in libraries


Strategic review of the Universal Offers: Final report


The Experiential Library - The future of family learning


Creating 360 degree pictures


Engaging young people with digital: North Yorkshire


Reading Offer icon


Children's Library Journeys report


Information and Digital Offer summary


Certificate - Making the Most of your Library


1. The customer experience


Creating videos


Essential Digital Structure for Public Libraries in England: Appendices


Introduction to the Universal Library Offer framework presentation


Six Steps Promise


Makey Makey fruit drum kit


Six Steps icon


Developing a children and young people’s strand of the Universal Health Offer


2. Talking to your customers


Review of reader development activities and training needs


Minecraft build a castle


Universal Library Offer Handbook


Essential Digital Infrastructure for Public Libraries in England


Reading Well evaluation October 2017


QR code


Children's Promise icon


3. Maintaining good stock


CreatorSpace Out of the Box: Hertfordshire


Culture and Creativity Offer icon


Reading Well case studies


Sense HAT random sparkles


Universal Library Offers Calendar 2020


Digital Leadership Skills overview report


Single Sign On: A guide for libraries


Digital Partnerships: Lancashire


Universal Culture Offer - An overview


Reports and guides

Digital Leadership Skills overview report


Screen capture photos and videos toolkit


Annual report 2016-17


Single Sign On: A guide for libraries


Library strategy template


E-Learning Module Summary and How to Register


Universal Culture Offer - An overview


E-Learning FAQs


The Universal Learning Offer - An overview


Making the most of the prison library - The Customer Experience


4. Promotions


World Book Night toolkit for libraries 2020


Digital leadership skills horizon scanning report


Creating a YouTube channel toolkit


Single Sign On: Pilot evaluation


Seminar evaluation 2018


Making the most of the prison library - Talking to Customers


Public Libraries Universal Culture Offer summary report


Educational resources at home


Libraries of Sanctuary resource pack


Arts and culture terms and definitions


Making the most of the prison library - Maintaining Good Stock


Full list of online library events


Development of the Universal Learning Offer - Summary report


How to make a podcast toolkit


Volunteer Reading Development training evaluation


UK Library funding 2018


Social Media Toolkit


Making the most of the prison library - Promotions


Public Libraries Universal Culture Offer report


Library recovery toolkit - July 2020 PDF


Massive open online courses (MOOCs)


Strategic review of the Universal Offers: Final report


The Experiential Library - The future of family learning


Publisher's licensing restrictions - May 2020


Library users in England 2018


Engaging with a digital audience toolkit


Children's Library Journeys report


Service recovery toolkit - July 2020 Word


Nominating someone for a Queen's honour - a guide


1. The customer experience


Regional support offer business case summary


Reading at home


Library activity in England 2018


Essential Digital Structure for Public Libraries in England: Appendices


Scoping study towards a blueprint for public library development


Libraries Connected report template


Learning at home


Facebook Live toolkit


Annual report 2018-19


Developing a children and young people’s strand of the Universal Health Offer


2. Talking to your customers


Volunteering in Public Libraries - Articles by Dr Biddy Casselden, Northumbria University


Review of reader development activities and training needs


Information at home


Facebook group toolkit


Universal Library Offer Handbook


Essential Digital Infrastructure for Public Libraries in England


Reading Well evaluation October 2017


Our manifesto


Online training during Covid-19


Facilitating meetings online toolkit


3. Maintaining good stock


Health and Wellbeing at home


Seminars and events

The journey of remaking public libraries in Singapore: Talk by Catherine Lau


Ignite talk: ‘Hope Streets’ youth engagement project by Samantha Elliott


EU Public Libraries, Hannah Thominet


The journey of remaking public libraries in Singapore by Catherine Lau


Panel session: Defining the library offer, Peter Gaw


Future Workforce, panel session


Ignite Talks: Engaging with the public to improve library services


Panel session: Defining the library offer, Lesley Sim


#Whatsyourstory, Alison Millar


What does it mean to be a 21st Century Public Servant? by Catherine Needham


Panel session: Defining the library offer, Erin Caseley


Seminar evaluation 2018


Gameplay as a catalyst for story sharing: Talk by Historypin


Libraries Connected Seminar Bursary Application 2020


Gameplay as a catalyst for story sharing by Historypin


Reshaping town centres for 2030: Simon W Quin


Introduction by Isobel Hunter


Welcome from Neil MacInnes


VE day in libraries


Reshaping town centres for 2030: Talk by Simon W Quin


Creative Futures: Digital Solutions brochure


Ignite talk: Moving from consultation to participation by Jan Holden


Michael Ellis, Minister for Libraries


Libraries Connected AGM agenda 2019


Innovation and partnership working in Australian Libraries by Jane Cowell


Ignite talk: Consultation and design at Colliers Wood Library by Anthony Hopkins


Building on our past for a stronger future


Innovation Gathering Programme 2019


Innovation and partnership working in Australian Libraries: Talk by Jane Cowell


Ignite talk: Library takeovers by David Hayden


Using spaces and collections by Andrea Winn


Newcastle Noir programme


What is placemaking? Talk by Carole Stewart


Ignite talk: Working with friends groups by Bruce Leeke


Single Digital Presence by Liz White


Libraries Connected Annual Seminar 2019 - Libraries: A place for us all


Company information

Isobel Hunter interviews our new and Past President


Annual report 2016-17


Leading Libraries: Expression of Interest for public libraries


Libraries Connected: Commercial principles


Annual report 2018-19


Our manifesto


Recruitment and tenders

Project and Business Administrator


Tender pack: Culture and Creativity training module


Trustee recruitment pack February 2020


Tender pack: Independent evaluator, Leading Libraries


Leading Libraries: Expression of Interest for public libraries


Project Manager: Future Funding for Libraries


Branding

Libraries Connected stacked black and white logo


Libraries Connected stacked logo red


Health and Wellbeing Offer icon


Brand guidelines


Libraries Connected word template


Information and Digital Offer icon


Libraries Connected linear purple logo


Libraries Connected linear black and white logo


Reading Offer icon


Libraries Connected PowerPoint template


Six Steps icon


Libraries Connected report template


Children's Promise icon


Culture and Creativity Offer icon