Links | Libraries Connected

Looking to develop your skills or knowledge?

Check out our list of toolkits and e-learning resources for people who work in or with libraries.

Advocacy and fundraising

Advocacy Toolkit

SLIC

Learn how to share the great things taking place in libraries and the impact of services to help influencers and decision makers make informed choices.

Arts Fundraising & Philanthropy

Free and charged for courses on a range of topics connected to arts fundraising and philanthropy including Effective Fundraising Strategies for Arts and Cultural Organisations and Trustees Leading Fundraising. Registration required.

The Ultimate Guide to Virtual Marketing

Bigwave Marketing

This guide explores the ins and outs of virtual marketing, from content to social media, Search Engine Optimisation, Pay-per-Click and more.

Effective Fundraising and Leadership in Arts and Culture

University of Leeds

Develop your leadership and entrepreneurial skills to help improve your chances of raising funds for arts and culture.

Make the Case for Art and Culture

ACE

This is the Arts Council England’s position on why arts and culture matter, outlining the evidence they have to back it up.

Marvellous Marketing for Story Selling

The Spark Arts for Children

Creative ideas to generate interest in your library’s events.

The Library Story: A Strategic Storytelling Toolkit for Public Libraries

Get Storied & Pennsylvania Public Library

Designed to help library staff think about how to use the power of storytelling to more effectively communicate internally and externally. The Toolkit contains exercises and examples to build your storytelling skills.

Libraries, Development and the United Nations 2030 Agenda

IFLA

How to advocate to policy makers and ensure libraries are included in development plans, contributing to the global 2030 Agenda.

#FutureComms: Building Local Public Services for the Future Through Modern Communications

LGA

Fresh thinking from some of the leading figures in the communications industry, and case studies highlighting the very best practice across local government.

Culture for Encounter Toolbox: Reading as a tool to increase diversity and inclusion

SLIC

To help raise awareness of reading as a way of beginning conversations with others, with ourselves and between organisations.

Why Art and Culture Matters

Arts Council England

Use this elevator pitch and statistics to tell the story that says art and culture matters.

School Library Advocacy Kit

IFLA

How to advocate for strong school libraries using the IFLA/UNESCO School Library Manifesto. Includes guidelines and other resources.

Championing archives and libraries within local planning

Arts Council England in partnership with The National Archives

Guide to help organisations working within or alongside libraries and archive services advocate for their work within the context of local authority planning.

Public Library Skill Strategy modules

CILIP

Bite-sized e-learning modules to support different aspects of the Public Library Skills Strategy including - leadership skills, ethics and hosting events.

Frontline Advocacy Toolkit

American Library Association

Practical tools to help frontline library staff identify opportunities to advocate for the value of libraries and librarians.

Libraries: Applying for Funding

DCMS

Information for libraries on applying for grants from a range of organisations and funding bodies.

The Ultimate Guide to Virtual Marketing

Bigwave Marketing

This guide explores the ins and outs of virtual marketing, from content to social media, Search Engine Optimisation, Pay-per-Click and more.

Corporate Narrative Toolkit

LGA

Ideas and practical tips that can help develop, launch and deliver a corporate narrative for organisations.

Marketing Your Library

EMERALD

Twelve articles with useful tips on marketing library services to increase their use.

Digital Communications

LGA

Everything you need to know about making the most of your digital channels.

OpenLearn

Open University

Over 1000 free courses from The Open University covering a topics including management, finance, technology, art and much more.

Future Learn Courses

Various

A wide range of online courses covering topics including finance, funding, marketing, data analysis and technologies.

Staff Toolkit

Welsh Libraries

Advice, guidance, ideas and artwork to help market local library services and join national campaigns.

eLearning Resources

CILIP

A number of short courses across a wide range of subjects including social media awareness, safeguarding and setting objectives. For CILIP members only.

Fundraising for Archives

The National Archives

Various guidnace and training materials from the Fundraising for Archives project which ran between 2015 and March 2018, providing training and support to those looking to grow the funding for their archive service.

The Ultimate Guide to Virtual Marketing

Bigwave Marketing

This guide explores the ins and outs of virtual marketing, from content to social media, Search Engine Optimisation, Pay-per-Click and more.

The Impact Toolkit

CILIP

Practical resources, information and support to help demonstrate the value of library professionals and services. CILIP members only, charges apply.

Children and young people

Art of Libraries Toolkit

Create Gloucestershire with Gloucestershire Libraries

Designed to inspire anyone working with libraries. It shares learning about how to incubate creative and innovative approaches and partnerships.

Children’s Library Workforce

Libraries Connected & ASCEL

Encourages staff to be innovative and ambitious and helps you develop the skills you need to make a difference to the lives of children. For public library staff in England only.

The Experiential Library: The Future of Family Learning

CoVi, ASCEL & Libraries Connected

Explores intergenerational activities that encourage participation in community life and explores how families use libraries to learn and develop.

Children's Mental Health and Wellbeing Guide

Libraries Connected, The Reading Agency & ASCEL

This guide highlights specific areas where library services can contribute to the recovery of children and their families.

Guidance for working online and online safeguarding

The Culture, Health & Wellbeing Alliance, Arts Marketing Association, 64 Million Artists, and Real Ideas

Designed to support anyone working online it covers a general guide to meeting online and online safeguarding if you are working with vulnerable participants or groups.

Family Learning in Prisons: A Resource for Prisons and Learning Providers

Learning and Work Institute

Resource to help prisons and learning providers maintain relationships between prisoners and their family. The resource discusses research, benefits, different approaches and provides a tool to measure impact.

Story Making Activities

The Spark Arts for Children

A series of toolkits showing creative ways to use your library, developed by artists as part of the Imaginative Spaces project.

Parents' Guide for Safe YouTube and Internet Streaming for Kids

Safety Detectives

This guide for parents outlines some of the common dangers children may face online and suggests ways to help them stay safe.

Keeping Children Safe Online

ASCEL

Resources for library staff to help parents and carers to keep their children safe online.

Digital guide: working safely online with children and young people

Produced by Childnet International for The National Lottery Heritage Fund

This guide will help you considered children’s and young people’s online safety.

Early Years Storytelling Toolkit

The Spark Arts for Children

Ideas for creating a storytelling framework for early years’ children and families and a series of stories created by artist Manya Benenson.

Growing Well Health and Wellbeing Toolkit

ASCEL

Resources for library staff and others working with families to combat childhood obesity that includes good practice examples and useful tips.

Literacy Resources

The National Literacy Trust

A selection of free literacy resources to help libraries, schools and parents to support children’s development.

Stitching Together Good Practice Guidelines

Stitching Together Research Network

Advice for facilitators of participatory textile making workshops and projects.

Fake News and Critical Literacy Resources

The National Literacy Trust

A set of resources to help teachers, parents and school librarians to equip children with the skills they need to evaluate news and information.

OpenLearn

Open University

Over 1000 free courses from The Open University covering a topics including management, finance, technology, art and much more.

Future Learn Courses

Various

A wide range of online courses covering topics including finance, funding, marketing, data analysis and technologies.

Bump Booster

ASCEL

To help library staff to understand the science behind parents-to-be talking and reading to their ‘bump’ and to be confident in talking to these parents.

Running Children's Reading Clubs

The Reading Agency

A guide to running a ‘Chatterbooks’ children's reading club in libraries or schools to encourage reading for pleasure.

Ministry of Sharing: Are you a safe sharer?

Open University

A test to help you find out whether you share too much personal information online.

Culture and Creativity in Libraries

Libraries Connected

This course will explain why culture and creativity is important in libraries and how to plan a cultural or creative event for your library.

eLearning Resources

CILIP

A number of short courses across a wide range of subjects including social media awareness, safeguarding and setting objectives. For CILIP members only.

Rhyme Time and Seven Quality Principles Toolkit

ASCEL

Guidance on how to use the Arts Council's Seven Quality Principles to assess the impact of rhyme times on families.

STEAM up your library: a guide to energizing your offer

Fulbright Global Scholar

Explore ideas and resources for building upon existing library priorities and services to engage your community in interdisciplinary STEAM learning.

STEM Resources

Institute of Engineering and Technology

STEM linked classroom and home learning activities for Primary and Secondary students including lesson plans, handouts and film clips.

Children's Promise Self-Assessment Toolkit

ASCEL

This tool will enable library services to measure their children’s provision against the statements in ASCEL’s Children’s Promise.

Prepare to Run a Code Club

Raspberry Pi Foundation

Build your confidence and get practical advice on launching and running a Code Club for young people.

Community development and engagement

How to set up an online cooking club

Good Things Foundation

This guide comes from The Intact Centre in Preston where the team found a creative way to keep their popular ‘Thrifty Kitchen’ cooking club running in the virtual world.

Performance management for local authorities

LGA

A range of resources to help councillors and officers to deliver effective performance management.

Libraries and dementia: connecting people with dementia

Innovations in Dementia

Ideas, examples, and funding opportunities which will be helpful in furthering your digital work with people with dementia.

New Conversations: LGA Guide to Engagement

LGA

This is a guide for councillors and officers working to build a stronger dialogue between the council and community.

Art of Libraries Toolkit

Create Gloucestershire with Gloucestershire Libraries

Designed to inspire anyone working with libraries. It shares learning about how to incubate creative and innovative approaches and partnerships.

Supporting people experiencing or threatened by homelessness

Libraries Connected & The Reading Agency

A toolkit for libraries supporting people experiencing or threatened by homelessness.

The Experiential Library: The Future of Family Learning

CoVi, ASCEL & Libraries Connected

Explores intergenerational activities that encourage participation in community life and explores how families use libraries to learn and develop.

Organisational Tools for Friends Groups

American Library Association

A collection of guides and resources for people setting up a new friends’ group or revitalising an existing one.

The Ultimate Guide to Virtual Marketing

Bigwave Marketing

This guide explores the ins and outs of virtual marketing, from content to social media, Search Engine Optimisation, Pay-per-Click and more.

Social Prescribing

Culture Health & Wellbeing Alliance

This interactive document that changes over time contains background information, case studies and useful links on the topic of Social Prescribing.

The Library Story: A Strategic Storytelling Toolkit for Public Libraries

Get Storied & Pennsylvania Public Library

#FutureComms: Building Local Public Services for the Future Through Modern Communications

LGA

Fresh thinking from some of the leading figures in the communications industry, and case studies highlighting the very best practice across local government.

Cultural Spaces Homelessness Toolkit

Arts and Homelessness International, Museum of Homelessness, Manchester Museum and Tate Modern

Guidance for people working in cultural spaces to help them make the space as welcoming as possible for people who are or have been homeless and increase their involvement.

Leadership and Governence

Arts Council England

Webpage dedicated to leadership and governance – full of research, guidance, case studies and blogs.

Guidance for working online and online safeguarding

The Culture, Health & Wellbeing Alliance, Arts Marketing Association, 64 Million Artists, and Real Ideas

Designed to support anyone working online it covers a general guide to meeting online and online safeguarding if you are working with vulnerable participants or groups.

Culture for Encounter Toolbox: Reading as a tool to increase diversity and inclusion

SLIC

To help raise awareness of reading as a way of beginning conversations with others, with ourselves and between organisations.

Championing archives and libraries within local planning

Arts Council England in partnership with The National Archives

Guide to help organisations working within or alongside libraries and archive services advocate for their work within the context of local authority planning.

The Ultimate Guide to Virtual Marketing

Bigwave Marketing

This guide explores the ins and outs of virtual marketing, from content to social media, Search Engine Optimisation, Pay-per-Click and more.

Engage. Respond. Innovate: The Value of Hackathons in Public Libraries

Carnegie UK Trust

This introduction to the principles of a hackathon outlines the benefits, limitations and considerations and presents different ways in which public libraries can be involved.

Digital engagement toolkit

The National Archives

To help archives develop how they use their collections to tell stories online and engage audiences in different ways.

Digital guide: working safely online with children and young people

Produced by Childnet International for The National Lottery Heritage Fund

This guide will help you considered children’s and young people’s online safety.

Social Impact Measurement Toolkit

Moore Kingston Smith & AMA

Guide to measuring and managing your social impact or social value.

Building cohesive communities

LGA

A useful starting point for councils in promoting cohesion and working through their own local challenges.

The Local Studies Toolkit

CILIP Local Studies Group

A comprehensive toolkit for anyone working in or with Local Studies libraries.

Community Action

LGA

Case studies and information to support councils to better engage their communities in the design and delivery of services

Culture, Health and Wellbeing: An Introduction

Culture, Health and Wellbeing Alliance

This course will help you develop, deliver and evaluate health and wellbeing work within a museum, arts, heritage or cultural organisation.

Library Figures Podcast

Piola

A show about the marketing campaigns that are changing how libraries engage with their communities and customers in the US.

Rough Guide to Citizen Engagement in Public Libraries

Publications Office of the European Union

This explores the role of public libraries in facilitating citizen engagement processes.

How to set up a Virtual Coffee Morning

Good Things Foundation

This guide comes from Rachel Benn, Digital Inclusion Coordinator at Leeds Libraries, who found a way to keep a much-loved coffee morning going online.

Stitching Together Good Practice Guidelines

Stitching Together Research Network

Advice for facilitators of participatory textile making workshops and projects.

The National Archives Advice and Guidance

The National Archives

Information, guidance and standards for operating an archive including managing collections, running organisations and community engagement.

A Guide to Collaboration for Archives and Higher Education, 2018 Edition

The National Archives

Guidance highlighting opportunities for collaboration between the archive and HE sectors, including information on practical issues associated with the formation, development and sustainability of collaborations

OpenLearn

Open University

Over 1000 free courses from The Open University covering a topics including management, finance, technology, art and much more.

Future Learn Courses

Various

A wide range of online courses covering topics including finance, funding, marketing, data analysis and technologies.

Culture and Creativity in Libraries

Libraries Connected

This course will explain why culture and creativity is important in libraries and how to plan a cultural or creative event for your library.

The Ultimate Guide to Virtual Marketing

Bigwave Marketing

This guide explores the ins and outs of virtual marketing, from content to social media, Search Engine Optimisation, Pay-per-Click and more.

Empowering Communities: Making the Most of Local Assets

LGA

Support for officers with a set of tools to unleash creativity, innovation and growth from community asset ownership and management.

Designing Public Value with Purpose

To help venues, artists and communities develop a deeper understanding of their locality and realise the potential of creativity in helping local communities to flourish.

Digital

Microbits Ideas

BBC

Resources, guides and advice on using BBC Microbits.

The Ultimate Guide to Virtual Marketing

Bigwave Marketing

This guide explores the ins and outs of virtual marketing, from content to social media, Search Engine Optimisation, Pay-per-Click and more.

The Digital Culture Compass

Arts Council England

An online tool comprising of the Charter, a guiding set of principles for organisations to consider, and the Tracker, a self-help tool that breaks down the work of organisations into focused areas for them to assess themselves against.

Libraries and dementia: connecting people with dementia

Innovations in Dementia

Ideas, examples, and funding opportunities which will be helpful in furthering your digital work with people with dementia.

STEM Resources

Institute of Engineering and Technology

STEM linked classroom and home learning activities for Primary and Secondary students including lesson plans, handouts and film clips.

How to Manage the Digital-Related Stress of Technology

Open University

Top tips to help you manage your wellbeing in the digital age.

Prepare to Run a Code Club

Raspberry Pi Foundation

Build your confidence and get practical advice on launching and running a Code Club for young people.

How to set up an online cooking club

Good Things Foundation

This guide comes from The Intact Centre in Preston where the team found a creative way to keep their popular ‘Thrifty Kitchen’ cooking club running in the virtual world.

Libraries Lead with Digital

Ten libraries in UK and Ireland supported by PL2020 and Google

Guides to run activities in libraries around digital skills, online safety and computer science developed by libraries in UK and Ireland.

In the Library Series

Routledge - Taylor & Francis Group

Resources created for librarians to help them discover and engage with key areas of interest, including: social media, metadata practices, user experience, digital ethnography, and digital resources

Improving the accessibility of your website

Supercool

This guide shows that you don’t need big budgets and huge resources to make significant improvements to the accessibility of your website.

Digital Garage

Google

One-stop shop for mastering digital marketing that include a short course on Increased Productivity at Work and Intro to Code.

Information Literacy

CILIP

Website focusing on information and digital literacy with news, case studies, examples of best practice and toolkits.

Libraries for Privacy Toolkit

Scottish PEN

Practical guidance for library staff and users to learn more about threats to their digital security and privacy and take steps to protect themselves.

Leading the Way – A Guide to Privacy for Public Library Staff

Carnegie UK Trust

To help library staff consider the data collated, held and shared about services users and how ‘privacy friendly’ their systems and resources are.

Art of Libraries Toolkit

Create Gloucestershire with Gloucestershire Libraries

Designed to inspire anyone working with libraries. It shares learning about how to incubate creative and innovative approaches and partnerships.

Libraries for Privacy Toolkit

Scottish PEN

Guidance to help libraries staff and users learn more about threats to digital security and privacy and how to protect themselves.

The Ultimate Guide to Virtual Marketing

Bigwave Marketing

This guide explores the ins and outs of virtual marketing, from content to social media, Search Engine Optimisation, Pay-per-Click and more.

23 Things

The University of Edinburgh

Introduces digital tools for your personal and professional development as a researcher, academic or student. Course length is 12 weeks.

How to offer virtual employability advice

Good Things Foundation

This guide comes from Paul Davies, Managing Director at Destinations Saltburn, who has created some guidance for diagnosing support needs and giving suitable advice around employability from a distance, using digital technology.

Choose Privacy Every Day

American Library Association

Resources for library staff on how libraries can protect the privacy of online users

Alison Courses

Alison

A range of courses available covering Technology, Language, Science, Health, Humanities, Business, Maths, Marketing, Lifestyle.

Digital Information and Information Skills

Libraries Connected

To give library staff and volunteers the skills and knowledge needed to provide effective media literacy support to communities and library users.

Making Digital Work

ACE

A toolkit for arts and culture organisations who wish to develop digital products and services.

Data Privacy Project

Brooklyn Public Library [et al.]

Learn more about the building blocks of privacy protection and digital security.

Taking A Stand for Privacy

Newcastle Libraries

Materials needed to deliver a 'Taking a stand for privacy' workshop to library and information colleagues.

Digital Information Skills

Libraries Connected

A programme designed to develop skills to help library staff to find their way around national and local government information sites. For public library staff in England only.

Guidance for working online and online safeguarding

The Culture, Health & Wellbeing Alliance, Arts Marketing Association, 64 Million Artists, and Real Ideas

Designed to support anyone working online it covers a general guide to meeting online and online safeguarding if you are working with vulnerable participants or groups.

Public Access in Libraries Toolkit

IFLA

A toolkit covering all policy questions about public access to the internet in libraries.

Coding Courses

Solo Learn inc.

Coding courses covering a variety of different coding languages.

Parents' Guide for Safe YouTube and Internet Streaming for Kids

Safety Detectives

This guide for parents outlines some of the common dangers children may face online and suggests ways to help them stay safe.

Digital guide: an introduction to online accessibility

Heritage Fund

This digital guide is designed to help heritage organisations make their online content accessible to all.

Web Accessibility Fundamentals

W3C

Resources, information and training to help people understand and improve web accessibility.

The Data Detox Kit

Tactical Technology Collective

A simple, accessible toolkit that walks you through the steps you can take towards a healthier online self.

Public Library Skill Strategy modules

CILIP

Bite-sized e-learning modules to support different aspects of the Public Library Skills Strategy including - leadership skills, ethics and hosting events.

Build a Makerspace for Young People

Raspberry Pi Foundation

Advice on how to create and run a makerspace for young people and insight into the pedagogy and approaches behind digital making.

Making in The Library Toolkit

American Library Association

Resources for professional development, outreach, collections and programs to integrate the Maker mindset into library programs and services.

Codecademy

Codecademy

Courses for people who are trying to level up their career, build a side project or simply play around with programming.

Introduction to Web Accessibility

W3Cx (The World Wide Web Consortium)

A course in digital accessibility to make your websites and apps work well for people with disabilities, meet international standards, and provide a better user experience for everyone.

Online Centres Network Digital Guides

Good Things Foundation

A series of guides to help people support others to improve their digital skills including, using games to teach tablet skills, helping older people use the internet and doing digital inclusion with the most excluded: low income families.

Security Education Companion

Electronic Frontier Foundation

A resource to help people teaching digital security to their customers, friends and neighbours.

Digital Communications

LGA

Everything you need to know about making the most of your digital channels.

Digital Spaces

The Space

Digital Spaces was a programme led by Coventry Library Services in partnership with The Space. Here’s an overview, and a series of practical guides and downloadable resources for libraries who want to connect communities with digital culture and creativity.

Essential It Skills level 2

Vision2Learn

Build on existing IT knowledge and learn how to make the most of widespread IT software. Course length is 14 weeks, 10 hrs per week.

Libraries and Makerspaces

DCMS

Information about makerspaces in libraries.

The Ultimate Guide to Virtual Marketing

Bigwave Marketing

This guide explores the ins and outs of virtual marketing, from content to social media, Search Engine Optimisation, Pay-per-Click and more.

Learn My Way

Good Things Foundation

Free courses on using a computer, browsing the web, sending an email and finding work online.

Engage. Respond. Innovate: The Value of Hackathons in Public Libraries

Carnegie UK Trust

This introduction to the principles of a hackathon outlines the benefits, limitations and considerations and presents different ways in which public libraries can be involved.

Doing digital inclusion in libraries: A handbook

Good Things Foundation

Designed to help libraries navigate the difficulties of delivering digital inclusion, with hints and tips to help you tackle some of the challenges and barriers within your library service.

Data Literacy Lessons

Library Carpentry

Teach people working in library and information roles about data literacy including how to cut through jargon, apply concepts and more.

Digital engagement toolkit

The National Archives

To help archives develop how they use their collections to tell stories online and engage audiences in different ways.

Digital guide: working safely online with children and young people

Produced by Childnet International for The National Lottery Heritage Fund

This guide will help you considered children’s and young people’s online safety.

Essential It Skills level 1

Vision2Learn

An introduction to the basic computer skills used in the workplace. Course length is 10 weeks, 10 hrs per week.

Library Makers

Artefacto, Cybercitizens & Makercart

Recipes, tutorials and resources for current and future library makers.

Libraryskills.io

Artefacto

A curated collection of free learning resources to help library and information staff learn new skills and find good, self-paced online learning.

Accessible social media campaigns

Government Communication Service

This guide outlines the key steps content producers, designers and community managers can take to create social media campaigns that meet the standards of accessibility required from government communicators.

How to set up a Virtual Coffee Morning

Good Things Foundation

This guide comes from Rachel Benn, Digital Inclusion Coordinator at Leeds Libraries, who found a way to keep a much-loved coffee morning going online.

Makerspaces in The Library

Designing Libraries

A starter guide to library makerspaces.

Key Digital Skills Resources

Libraries Connected

Resources to support additional learning following completion of the Key Digital Skills Module, created by Libraries Connected

Ministry of Sharing: Are you a safe sharer?

Open University

A test to help you find out whether you share too much personal information online.

eLearning Resources

CILIP

A number of short courses across a wide range of subjects including social media awareness, safeguarding and setting objectives. For CILIP members only.

Mobile Internet Skills Training Toolkit

GSMA

A toolkit for those who want to provide training to improve people’s basic knowledge and understanding of the mobile internet.

OpenLearn

Open University

Over 1000 free courses from The Open University covering a topics including management, finance, technology, art and much more.

Media and Information Literacy Resources

Libraries Connected

Resources to support additional learning following completion of the Media and Information Literacy Module on Learning Pool, created by Libraries Connected in partnership with DCMS.

Future Learn Courses

Various

A wide range of online courses covering topics including finance, funding, marketing, data analysis and technologies.

Introduction to Cyber Security Online

Open University

Learn how to recognise the threats that could harm you online and the steps you can take to reduce the chances that they will happen to you.

STEAM up your library: a guide to energizing your offer

Fulbright Global Scholar

Explore ideas and resources for building upon existing library priorities and services to engage your community in interdisciplinary STEAM learning.

Event management and evaluation

OpenLearn

Open University

Over 1000 free courses from The Open University covering a topics including management, finance, technology, art and much more.

Future Learn Courses

Various

A wide range of online courses covering topics including finance, funding, marketing, data analysis and technologies.

The Ultimate Guide to Virtual Marketing

Bigwave Marketing

This guide explores the ins and outs of virtual marketing, from content to social media, Search Engine Optimisation, Pay-per-Click and more.

How to Evaluate Arts and Health Projects

Creative & Credible

Support to engage with evaluation creatively, improve practice, make well-informed spending decisions and strengthen the evidence base around the benefits and impacts of arts and health projects

How to set up an online cooking club

Good Things Foundation

This guide comes from The Intact Centre in Preston where the team found a creative way to keep their popular ‘Thrifty Kitchen’ cooking club running in the virtual world.

Welcoming LGBTIQ+ users: advice for public library workers

Book 28 Library in association with Colette Townend, Dr Elizabeth L. Chapman and Isadore Auerbach George

This guide offers some easy-to-implement tips and tricks, to improve the experience of LGBTIQ+ library users.

Marvellous Marketing for Story Selling

The Spark Arts for Children

Creative ideas to generate interest in your library’s events.

The Experiential Library: The Future of Family Learning

CoVi, ASCEL & Libraries Connected

Explores intergenerational activities that encourage participation in community life and explores how families use libraries to learn and develop.

Art of Libraries Toolkit

Create Gloucestershire with Gloucestershire Libraries

Designed to inspire anyone working with libraries. It shares learning about how to incubate creative and innovative approaches and partnerships.

Family Learning in Prisons: A Resource for Prisons and Learning Providers

Learning and Work Institute

The Ultimate Guide to Virtual Marketing

Bigwave Marketing

This guide explores the ins and outs of virtual marketing, from content to social media, Search Engine Optimisation, Pay-per-Click and more.

Story Making Activities

The Spark Arts for Children

A series of toolkits showing creative ways to use your library, developed by artists as part of the Imaginative Spaces project.

Guidance for working online and online safeguarding

The Culture, Health & Wellbeing Alliance, Arts Marketing Association, 64 Million Artists, and Real Ideas

Designed to support anyone working online it covers a general guide to meeting online and online safeguarding if you are working with vulnerable participants or groups.

Public Library Skill Strategy modules

CILIP

Bite-sized e-learning modules to support different aspects of the Public Library Skills Strategy including - leadership skills, ethics and hosting events.

Policy tools: wellbeing impacts and cost effectiveness

What Works Centre for Wellbeing

Video-based course comprising of theory and practical exercises shows how to measure the direct relationship between a policy or programme and its impact on people's wellbeing.

The Ultimate Guide to Virtual Marketing

Bigwave Marketing

This guide explores the ins and outs of virtual marketing, from content to social media, Search Engine Optimisation, Pay-per-Click and more.

Reading Outcomes Framework Toolkit

The Reading Agency

A framework to measure the outcomes of reading for pleasure, including survey questions and evidence of how reading relates to various outcomes.

Culture, Health and Wellbeing: An Introduction

Culture, Health and Wellbeing Alliance

This course will help you develop, deliver and evaluate health and wellbeing work within a museum, arts, heritage or cultural organisation.

Staff Toolkit

Welsh Libraries

Advice, guidance, ideas and artwork to help market local library services and join national campaigns.

Digital guide: working safely online with children and young people

Produced by Childnet International for The National Lottery Heritage Fund

This guide will help you considered children’s and young people’s online safety.

Touring Arts to Libraries Resources for Artists and Libraries

Creative Arts East

Two handy guides to libraries touring: one for libraries looking to host touring work, and one for artists looking to tour to libraries.

ACRL Framework for Information Literacy Toolkit

American Library Association

Resources that can be used for individual professional development, to develop opportunities in libraries or planning events and conferences.

Stitching Together Good Practice Guidelines

Stitching Together Research Network

Advice for facilitators of participatory textile making workshops and projects.

How to set up a Virtual Coffee Morning

Good Things Foundation

This guide comes from Rachel Benn, Digital Inclusion Coordinator at Leeds Libraries, who found a way to keep a much-loved coffee morning going online.

Value and Impact Toolkit

Health Education England

Guide to demonstrating value or impact, including measuring materials, a generic questionnaire and case study templates.

Culture and Creativity in Libraries

Libraries Connected

This course will explain why culture and creativity is important in libraries and how to plan a cultural or creative event for your library.

eLearning Resources

CILIP

A number of short courses across a wide range of subjects including social media awareness, safeguarding and setting objectives. For CILIP members only.

Library and customer service skills

Copyright & Related Rights

The National Archives

Guidelines giving a basic overview of copyright and related rights in the UK.

Information Literacy Resources for Librarians and Their Library Users

Library Connect

Links to information literacy resources that support training on topics ranging from literature searching to the publishing process.

Culture and Creativity in Libraries

Libraries Connected

This course will explain why culture and creativity is important in libraries and how to plan a cultural or creative event for your library.

Making the Most of Your Library

Libraries Connected

Professional guidance for volunteers working in community managed libraries on how to make the most of their library.

eLearning Resources

CILIP

A number of short courses across a wide range of subjects including social media awareness, safeguarding and setting objectives. For CILIP members only.

OpenLearn

Open University

Over 1000 free courses from The Open University covering a topics including management, finance, technology, art and much more.

Managing First Impressions

Opening The Book

Helps staff to develop skills in analysing the library’s most important spaces with practical steps to improve the customer experience. Charges apply.

Future Learn Courses

Various

A wide range of online courses covering topics including finance, funding, marketing, data analysis and technologies.

Copyright, licensing and data protection help

Naomi Korn Associates

Free and openly licensed resources suitable for staff working in cultural heritage, educational and publishing contexts.

Supporting people experiencing or threatened by homelessness

Libraries Connected & The Reading Agency

A toolkit for libraries supporting people experiencing or threatened by homelessness.

Information Literacy

CILIP

Website focusing on information and digital literacy with news, case studies, examples of best practice and toolkits.

Welcoming LGBTIQ+ users: advice for public library workers

Book 28 Library in association with Colette Townend, Dr Elizabeth L. Chapman and Isadore Auerbach George

This guide offers some easy-to-implement tips and tricks, to improve the experience of LGBTIQ+ library users.

Customer Service level 2

Vision2Learn

This intensive course helps staff to develop their customer service skills. Course length is 9-11 weeks, 10 hrs per week.

Alison Courses

Alison

A range of courses available covering Technology, Language, Science, Health, Humanities, Business, Maths, Marketing, Lifestyle.

Cultural Spaces Homelessness Toolkit

Arts and Homelessness International, Museum of Homelessness, Manchester Museum and Tate Modern

Guidance for people working in cultural spaces to help them make the space as welcoming as possible for people who are or have been homeless and increase their involvement.

Digital Information and Information Skills

Libraries Connected

To give library staff and volunteers the skills and knowledge needed to provide effective media literacy support to communities and library users.

Playing your part in the library welcome

Opening The Book

Develop practical library specific customer care skills and the confidence to take responsibility for customer engagement. Charges apply.

Action Counters Terrorism (ACT) Awareness eLearning

National Counter Terrorism Security Office

This will help frontline library staff learn about the best practices to help counter terrorism and increase their security awareness.

Stepping into Leadership

Carnegie UK Trust & CILIP

Covers a range of topics including creativity and innovation; influencing skills and power; systems and complexity; leading transformation; and continuing development.

Public Library Skill Strategy modules

CILIP

Bite-sized e-learning modules to support different aspects of the Public Library Skills Strategy including - leadership skills, ethics and hosting events.

Engaging with readers

Opening The Book

Develop the personal skills and confidence to start great conversations about books across fiction, non-fiction, different ages and tastes. Charges apply.

The Local Studies Toolkit

CILIP Local Studies Group

A comprehensive toolkit for anyone working in or with Local Studies libraries.

Libraryskills.io

Artefacto

A curated collection of free learning resources to help library and information staff learn new skills and find good, self-paced online learning.

Collection Care

British Library & RLUK

Provides an overview of how to care for the books and documents in library collections and why this is important.

The National Archives Advice and Guidance

The National Archives

Information, guidance and standards for operating an archive including managing collections, running organisations and community engagement.

Creating Safer Libraries Guidance

Libraries Connected

Offers clear, concise guidance on preventing, managing and responding to disruptive behaviour in public libraries.

ACRL Framework for Information Literacy Toolkit

American Library Association

Resources that can be used for individual professional development, to develop opportunities in libraries or planning events and conferences.

Talking with Readers

Libraries Connected

Build skills and confidence to talk to the public about reading and books. Includes ideas to develop conversational skills and enrich the library offer. For public library staff in England only.

Professional Registration

CILIP

Apply for an accredited qualification from CILIP with three levels covering all career stages. For CILIP members only, charges apply.

Reference Interviews

American Library Association

Guidelines on how to help library users find the information they are searching for.

Management skills

Lean Organisation Management Techniques level 2

Open University

Learn to be a more effective team player and discover how to implement business improvements. Course length is 9 weeks, 10hrs per week.

Equality Frameworks

LGA

Information and case studies for equality frameworks in Local Government

Performance management for local authorities

LGA

A range of resources to help councillors and officers to deliver effective performance management.

Culture and Creativity in Libraries

Libraries Connected

This course will explain why culture and creativity is important in libraries and how to plan a cultural or creative event for your library.

eLearning Resources

CILIP

A number of short courses across a wide range of subjects including social media awareness, safeguarding and setting objectives. For CILIP members only.

OpenLearn

Open University

Over 1000 free courses from The Open University covering a topics including management, finance, technology, art and much more.

Effective Fundraising and Leadership in Arts and Culture

University of Leeds

Develop your leadership and entrepreneurial skills to help improve your chances of raising funds for arts and culture.

Future Learn Courses

Various

A wide range of online courses covering topics including finance, funding, marketing, data analysis and technologies.

How to Manage Your Charity's Volunteers

The Charity Commission

Guide for charities on recruiting and managing volunteers that includes the vetting process, expenses, role descriptions and insurance.

Challenges in Advanced Management Accounting

Open University

Develop an understanding of some strategic approaches that contribute to the successful navigation of mid- to long-term challenges to create sustainable organisations - requires prior understanding of basic management accounting.

Leadership and Governence

Arts Council England

Webpage dedicated to leadership and governance – full of research, guidance, case studies and blogs.

Culture Change Toolkit

ACE

A toolkit with guidance on best practice in recruitment and how to develop a diverse workforce and leadership.

Managing Your Library

EMERALD

Online resource that highlights current management thinking and research, in a format that is easily adapted to meet a busy librarian’s needs.

Financial Accounting and Reporting

Open University

Introduction to financial accounting, the basic terminology, purpose and different types of accounting.

Alison Courses

Alison

A range of courses available covering Technology, Language, Science, Health, Humanities, Business, Maths, Marketing, Lifestyle.

Leading Libraries

Libraries Connected

This covers four leadership capabilities for collaborative and distributed leadership practice.

Managing a Diverse and Inclusive Workplace for Public Libraries

EdX/University of Michigan

Learn the management skills to support workplace diversity and inclusion in a public library setting.

Mental Health for Employers Toolkit

Business in the Community

Toolkit to help employers take positive actions to build a culture that champions good mental health and provides a greater understanding of how to help those who need more support.

Love Libraries Love Volunteering: Managing Volunteers Toolkit

Team London

Information for library staff on how to recruit, involve and retain volunteers that includes advice, helpful tips, good practice and templates.

Managing and Managing People

Open University

Learn how to identify management roles and those factors which influence you so you can improve your effectiveness as a manager.

Community Managed Libraries: Good Practice Toolkit

Libraries Taskforce

Good practice guide for people who are running, or considering establishing, a community library.

Stepping into Leadership

Carnegie UK Trust & CILIP

Covers a range of topics including creativity and innovation; influencing skills and power; systems and complexity; leading transformation; and continuing development.

Transformation

LGA

A range of resources to assist councils who are planning, undertaking or evaluating transformative approaches in their services or across the whole council.

Leadership Development for Public Service Mutuals

University of Exeter

A practical guide to developing a culture of mutual leadership in public service mutuals.

The Local Studies Toolkit

CILIP Local Studies Group

A comprehensive toolkit for anyone working in or with Local Studies libraries.

Leveraging The Library

Routledge - Taylor & Francis Group

A series of free books created for academic librarians covering - Budget, Data Discovery and Partnership Opportunities.

Recruitment and Workforce Development Toolkit

Arts Council England & The Clear Company

Best practice downloadable resources, templates and guidance, such as: advertising a job and job descriptions, managing employee, conducting board skills audits and more. Requires registration.

The National Archives Advice and Guidance

The National Archives

Information, guidance and standards for operating an archive including managing collections, running organisations and community engagement.

Creating Safer Libraries Guidance

Libraries Connected

Offers clear, concise guidance on preventing, managing and responding to disruptive behaviour in public libraries.

Reader development

Making the Most of Your Library

Libraries Connected

Professional guidance for volunteers working in community managed libraries on how to make the most of their library.

Culture and Creativity in Libraries

Libraries Connected

This course will explain why culture and creativity is important in libraries and how to plan a cultural or creative event for your library.

OpenLearn

Open University

Over 1000 free courses from The Open University covering a topics including management, finance, technology, art and much more.

Merchandising the bookshelves

Opening The Book

Learn about merchandising and how to adapt retail techniques to boost performance and help readers to make fresh discoveries. Charges apply.

Welcoming LGBTIQ+ users: advice for public library workers

Book 28 Library in association with Colette Townend, Dr Elizabeth L. Chapman and Isadore Auerbach George

This guide offers some easy-to-implement tips and tricks, to improve the experience of LGBTIQ+ library users.

Creating powerful promotions

Opening The Book

Develop the skills to target audiences and understand reader motivations to support successful promotions which engage more deeply. Charges apply.

Culture for Encounter Toolbox: Reading as a tool to increase diversity and inclusion

SLIC

To help raise awareness of reading as a way of beginning conversations with others, with ourselves and between organisations.

Understanding book appeal

Opening The Book

Learn how to analyse the marketing messages of book covers to being able to offer readers exciting choices and relevant recommendations. Charges apply.

Playing your part in the library welcome

Opening The Book

Develop practical library specific customer care skills and the confidence to take responsibility for customer engagement. Charges apply.

The Reader-Centred Professional

Opening The Book

Five modules of wide-ranging, strategic work which introduce, develop and embed customer-centred practice in the library workplace. Charges apply.

Engaging with readers

Opening The Book

Develop the personal skills and confidence to start great conversations about books across fiction, non-fiction, different ages and tastes. Charges apply.

Reading Outcomes Framework Toolkit

The Reading Agency

A framework to measure the outcomes of reading for pleasure, including survey questions and evidence of how reading relates to various outcomes.

Digital guide: working safely online with children and young people

Produced by Childnet International for The National Lottery Heritage Fund

This guide will help you considered children’s and young people’s online safety.

Running Children's Reading Clubs

The Reading Agency

A guide to running a ‘Chatterbooks’ children's reading club in libraries or schools to encourage reading for pleasure.

Libraryskills.io

Artefacto

A curated collection of free learning resources to help library and information staff learn new skills and find good, self-paced online learning.

Talking with Readers

Libraries Connected

Build skills and confidence to talk to the public about reading and books. Includes ideas to develop conversational skills and enrich the library offer. For public library staff in England only.

Service improvement and delivery

Inspiring Learning for All

ACE & MLA

A performance improvement framework, examples of good practice and advice on how to assess and evidence the impact of activities.

Equality Frameworks

LGA

Information and case studies for equality frameworks in Local Government

Value and Impact Toolkit

Health Education England

Guide to demonstrating value or impact, including measuring materials, a generic questionnaire and case study templates.

Benchmarking Framework for Library Services

DCMS

Benchmarking framework designed by the sector to help improve library services.

Building Access: A good practice guide for arts and culture organisations

Arts Council England

Best practice to support organisations in identifying and removing the barriers that may exist in their physical environment.

Creating Safer Libraries Guidance

Libraries Connected

Offers clear, concise guidance on preventing, managing and responding to disruptive behaviour in public libraries.

STEAM up your library: a guide to energizing your offer

Fulbright Global Scholar

Explore ideas and resources for building upon existing library priorities and services to engage your community in interdisciplinary STEAM learning.

Culture and Sport Improvement Toolkit

LGA

Advice to help improve performance based on self-assessment and external challenge through validation and peer supported improvement.

The Digital Culture Compass

Arts Council England

Library Space: A Planning Resource for Librarians

Massachusetts Board of Library Commissioners

A guide for librarians, administrators, space planners, and architects with tools for the planning and design of public library buildings.

Assessing Environmental Impact: Guidance

DEFRA

Guidance for policy officials in government to identify and assess the wider environmental impacts of their policy options.

Open Access Libraries Guidance

Libraries Connected

Sets out best practice and advice in using self-service technology to extend opening hours.

In the Library Series

Routledge - Taylor & Francis Group

Resources created for librarians to help them discover and engage with key areas of interest, including: social media, metadata practices, user experience, digital ethnography, and digital resources

Design Thinking for Libraries Toolkit

The Public Libraries in Aarhus & Chicago (funded by Gates Foundation)

An introduction to Design Thinking. Discover what communities want and create services, programmes and processes to meet their changing needs.

Managing First Impressions

Opening The Book

Helps staff to develop skills in analysing the library’s most important spaces with practical steps to improve the customer experience. Charges apply.

Improving the accessibility of your website

Supercool

This guide shows that you don’t need big budgets and huge resources to make significant improvements to the accessibility of your website.

Performance management for local authorities

LGA

A range of resources to help councillors and officers to deliver effective performance management.

Arts-Based Methods for Transformative Engagement

Wageningen University - SUSPLACE

Collection of examples, workshop outlines, tips for facilitation and relevant academic sources to support new ways of thinking and doing.

Making the Most of Your Library

Libraries Connected

Professional guidance for volunteers working in community managed libraries on how to make the most of their library.

Strategic Planning of Library Services: longer-term, evidence-based sustainable planning toolkit

LGA on behalf of the Libraries Taskforce

Help developing a robust, objective and evidence-based analysis of local need and strategy to deliver a library service that will meet the needs of local communities.

Designing for Public Services: A Practical Guide

NESTA

Guide to using design tools in the public sector, includes practical tools and methods for using design in public services.

Social Prescribing

Culture Health & Wellbeing Alliance

This interactive document that changes over time contains background information, case studies and useful links on the topic of Social Prescribing.

Supporting people experiencing or threatened by homelessness

Libraries Connected & The Reading Agency

A toolkit for libraries supporting people experiencing or threatened by homelessness.

Culture and Creativity in Libraries

Libraries Connected

This course will explain why culture and creativity is important in libraries and how to plan a cultural or creative event for your library.

OpenLearn

Open University

Over 1000 free courses from The Open University covering a topics including management, finance, technology, art and much more.

DIY Toolkit

NESTA

How to invent, adopt or adapt ideas to deliver better results with 30 practical social innovation tools that are quick and simple to use.

Art of Libraries Toolkit

Create Gloucestershire with Gloucestershire Libraries

Designed to inspire anyone working with libraries. It shares learning about how to incubate creative and innovative approaches and partnerships.

Future Learn Courses

Various

A wide range of online courses covering topics including finance, funding, marketing, data analysis and technologies.

Family Learning in Prisons: A Resource for Prisons and Learning Providers

Learning and Work Institute

Welcoming LGBTIQ+ users: advice for public library workers

Book 28 Library in association with Colette Townend, Dr Elizabeth L. Chapman and Isadore Auerbach George

This guide offers some easy-to-implement tips and tricks, to improve the experience of LGBTIQ+ library users.

Tools and Insights for Governments

NESTA

Summary of Nesta's freely available insights for anyone trying to make government and public services more imaginative and effective.

Cultural Spaces Homelessness Toolkit

Arts and Homelessness International, Museum of Homelessness, Manchester Museum and Tate Modern

Guidance for people working in cultural spaces to help them make the space as welcoming as possible for people who are or have been homeless and increase their involvement.

Leadership and Governence

Arts Council England

Webpage dedicated to leadership and governance – full of research, guidance, case studies and blogs.

Web Accessibility Fundamentals

W3C

Resources, information and training to help people understand and improve web accessibility.

Championing archives and libraries within local planning

Arts Council England in partnership with The National Archives

Guide to help organisations working within or alongside libraries and archive services advocate for their work within the context of local authority planning.

Library Strategy Template

Libraries Connected

Template to help write a library strategy, pulling together common themes and elements we identified in our review of library strategies.

Setting Up Local Health Partnerships

The Reading Agency

A collection of document templates to help build local health partnerships.

Enhancing arts and culture in the criminal justice system

The National Criminal Justice Arts Alliance

Assists the development of high-quality arts and cultural practice, emphasising the practical, creative and ethical considerations.

Managing a Diverse and Inclusive Workplace for Public Libraries

EdX/University of Michigan

Learn the management skills to support workplace diversity and inclusion in a public library setting.

Arts and Cultural Commissioning Toolkit

Royal Opera House Bridge, Artswork & Kent County Council

This toolkit will help you understand and engage with commissioning.

Social Impact Measurement Toolkit

Moore Kingston Smith & AMA

Guide to measuring and managing your social impact or social value.

Autism Friendly Library Resources

ASCEL

Resources to help make libraries more friendly places for people with autism.

Community Managed Libraries: Good Practice Toolkit

Libraries Taskforce

Good practice guide for people who are running, or considering establishing, a community library.

Making Creativity and Innovation Happen

Open University

This course focuses on individual creativity – where it comes from and how it can be developed – as well as creativity and the related concept of innovation at an organisational level.

Digital engagement toolkit

The National Archives

To help archives develop how they use their collections to tell stories online and engage audiences in different ways.

Rough Guide to Citizen Engagement in Public Libraries

Publications Office of the European Union

This explores the role of public libraries in facilitating citizen engagement processes.

Policy tools: wellbeing impacts and cost effectiveness

What Works Centre for Wellbeing

Video-based course comprising of theory and practical exercises shows how to measure the direct relationship between a policy or programme and its impact on people's wellbeing.

Six Steps Promise

Libraries Connected & Share the Vision

Suggests ways library staff can help people who live with sight loss to enjoy their reading and make the most of their library service. For public library staff in the UK only.

Libraries: Alternative Delivery Models Toolkit

Libraries Taskforce

Toolkit and case studies to support those looking at alternative delivery models for library services.

Transformation

LGA

A range of resources to assist councils who are planning, undertaking or evaluating transformative approaches in their services or across the whole council.

Culture, Health and Wellbeing: An Introduction

Culture, Health and Wellbeing Alliance

This course will help you develop, deliver and evaluate health and wellbeing work within a museum, arts, heritage or cultural organisation.

Staff Toolkit

Welsh Libraries

Advice, guidance, ideas and artwork to help market local library services and join national campaigns.

Developing visually impaired audiences in Wales

Arts Council Wales

Information about how to make your work or venue more welcoming and accessible and how to build and keep a VI audience base.

Accessible social media campaigns

Government Communication Service

A Guide to Collaboration for Archives and Higher Education, 2018 Edition

The National Archives

Libraries Shaping the Future: Good Practice Toolkit

Libraries Taskforce

Highlights how libraries contribute to priorities with information on alternative governance models and ideas for smarter ways of working.

The Local Studies Toolkit

CILIP Local Studies Group

A comprehensive toolkit for anyone working in or with Local Studies libraries.

Resource Directory

Designing Libraries

Directory of links and information on libraries, library organisations, library buildings, library design, technology and innovation.

Leveraging The Library

Routledge - Taylor & Francis Group

A series of free books created for academic librarians covering - Budget, Data Discovery and Partnership Opportunities.

Other

IP for business tools and training

UK Intellectual Property Office

Free intellectual property (IP) training. Registration Required

Equality Frameworks

LGA

Information and case studies for equality frameworks in Local Government

Guides for Local and Family History Research

National Archives

Research guides covering topics such as family history, land and maps and how to read old documents for library users.

Future Learn Courses

Various

A wide range of online courses covering topics including finance, funding, marketing, data analysis and technologies.

Universal Credit Guides

Department for Work and Pensions

A collection of guides with detailed information about Universal Credit.

Crisis Communications- Cyber Attack

LGA

Guidance on what do you do when online systems are unavailable and how to respond to an emergency when digital channels are down.

ProtectUK

National Counter Terrorism Security Office

Supports organisations to evaluate and manage risk posed by terrorism.

Martyn’s Law

National Counter Terrorism Security Office

A guide to what you need to know about this new law proposed in December 2022.

Internal Communications

LGA

Support for councils to impove internal communications including assistance with developing an internal communication strategy and advice on engaging hard-to-reach or senior stakeholders.

Alison Courses

Alison

A range of courses available covering Technology, Language, Science, Health, Humanities, Business, Maths, Marketing, Lifestyle.

How to Work with Artists

The Artists Information Company

Explore the nuts and bolts of working with artists collaboratively and effectively.

Action Counters Terrorism (ACT) Awareness eLearning

National Counter Terrorism Security Office

This will help frontline library staff learn about the best practices to help counter terrorism and increase their security awareness.

Reading Well Books on Prescription

Libraries Connected & The Reading Agency

Supports public library champions of the Reading Well Books on Prescription scheme to establish quality standards for local delivery. For public library staff in England only.

Data and Transparency

LGA

Find out about a range of programmes to promote the understanding of open data, develop a policy towards local transparency and identify and share good practice of open data use.

Arts Green Book

Arts Council England & The Greater London Authority

Shows how to make your building as sustainable as possible.

Research evidence and impact

Looking for evidence or inspiration?

Check out our comprehensive resource library and use our filters to find what you need.